Results of the Canteen Satisfaction Survey‏

Dear all,

Here is a summary of the results of the Canteen Satisfaction Survey. We are currently working alongside with administration to deal with feedback we received.

We got an overwhelming response of 284 students and below is the summary of the survey result.

General Questions
How often do you eat the canteen food in a month?

All the time		43	15%
Most of the time		106	37%
Sometimes		78	27%
Rarely		52	18%
Never		5	2%

If you do eat the canteen food, which caterer do you usually buy from?

Jumbo		148	53%
Sri Emas		70	25%
De Bistro		62	22%

What do you think of the quality of the food served?

Excellent		3	1%
Good		60	21%
Satisfactory		170	60%
Poor		51	18%

What do you think of the service from the caterer you usually order from?

Excellent		4	1%
Good		66	23%
Satisfactory		158	56%
Poor		56	20%

What do you think of the cleanliness and general ambience of the Canteen?

Excellent		9	3%
Good		108	38%
Satisfactory		136	48%
Poor		31	11%

Jumbo Caterers
From here onwards the questions get more specific as they are for improving the services offered by Jumbo.

During exam periods how long would you like Jumbo to extend their services until?

Until 7 PM		35	13%
Until 8 PM		82	29%
Until 9 PM		43	15%
Until 10 PM		39	14%
Keep it Until 6 PM		77	28%

If Jumbo were to offer food for high tea what would you like them to sell?

Kuih		115	42%
Roti Jala		99	37%
Finger Sandwiches		145	54%
Egg tart		130	48%
Spring Roll		99	37%
Curry Puff		153	56%
Other		29	11%

People may select more than one checkbox, so percentages may add up to more than 100%.


If you live in the apartments near IMU and Jumbo offered to cater food for you would you buy from them?

Yes		89	41%
No		128	59%

How many days in a week would you cater from them?

1 day		21	18%
2 days		20	17%
3 days		29	24%
4 days		18	15%
5 days		22	18%
6 days		1	1%
7 days		9	8%

What price range would you be willing to pay for the food that will be catered per meal?

RM 3 - 4		120	75%
RM 4 - 6		37	23%
RM 6 - 8		3	2%

Warmest regards,
Zia Shah

--
Student Representative Council
International Medical University